Refund Terms for DEXLORIAN

Introduction

At DEXLORIAN, we are dedicated to ensuring the satisfaction of our customers. If you are not entirely satisfied with your purchase, we are here to help. Please read our refund terms carefully to understand your rights and how to proceed with a refund request.

Eligibility for Refunds

To be eligible for a refund, the following conditions must be met:

• The refund request must be made within 30 days of the purchase date.
• The product or service must be unused or in the same condition that you received it.
• A valid proof of purchase must be provided.

Non-Refundable Items

Certain items and services are exempt from being refundable:

• Downloadable software products that have been downloaded.
• Services that have already been rendered or commenced.
• Gift cards or vouchers.

Refund Process

To initiate a refund, please contact our customer service team at [email protected] with your order details and reason for the refund. Our team will review your request and respond within 5 business days.

Refund Approval

If your refund is approved, we will initiate a credit to your original method of payment. The time it takes to reflect in your account may vary based on your bank or card issuer's policies.

Contact Us

If you have any questions regarding our refund terms, please contact us at: